St. Charles Health System: Financial Advocate

St. Charles Health System: Financial Advocate

Salary: $21.86 - $29.52 hourly (varies on experience)

Location: Remote Hybrid/Bend, Oregon

Are you a compassionate, detail-oriented individual with a knack for financial management? Do you have experience in healthcare billing and customer service? If so, we have an exciting opportunity for you to join the Cancer Center team at St. Charles Health System. As a Financial Advocate, you will play a crucial role in assisting patients with understanding their financial responsibilities for hospital and professional services. This position offers a competitive salary, a supportive work environment, and the opportunity to make a real difference in the lives of patients.

St. Charles Health System is a leading healthcare organization dedicated to creating America's healthiest community. Our Cancer Center provides holistic care for patients, offering a range of services from chemotherapy and radiation therapy to social work and survivorship programs. Our values of accountability, caring, and teamwork drive our mission to provide better health, better care, and better value to our patients.

Key Responsibilities:

• Verify patient insurance eligibility and coverage, establishing co-pay, deductible, and co-insurance amounts.
• Obtain insurance preauthorization for services ordered by Cancer Center providers.
• Assist eligible patients in applying for external and internal patient assistance programs.
• Refer patients to other St. Charles Health System programs, such as social work and nutrition, as needed.
• Monitor and track patients' financial services throughout their treatment course.

Requirements:

• High school diploma or GED (two years of college or technical degree preferred).
• Two years of experience in a hospital, clinic, or medical insurance billing office.
• Strong customer service skills and ability to triage and prioritize workload.
• Familiarity with Mosaiq, Hospital EMR, Microsoft Office, and automated systems.

Perks and Benefits:

• Competitive salary with a pay range of $21.86 - $29.52 per hour.
• Remote hybrid work arrangement.
• Opportunity for growth and development within a leading healthcare organization.
• Supportive and inclusive work culture.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Paid time off and retirement savings plan.

To find out more or apply for this role, please use the following link: Apply here.

Join us in our mission to create America's healthiest community, together.