Senior Account Manager - DACH (Germany, Austria, Switzerland)

LearnCube, a leading provider of online language training, is seeking a Senior Account Manager to join their team in DACH. This is a remote position within the CET ± 1 hour time zone, offering a competitive salary of €90,000-€105,000 per year.

As a rapidly growing company, LearnCube is committed to delivering exceptional customer success rather than aggressive sales tactics. They are looking for a highly skilled individual who can help their clients achieve their best through effective online training.

LearnCube's platform is trusted by language schools, teachers, and businesses worldwide, with a growing demand in the DACH region. As a Senior Account Manager at LearnCube, you will be responsible for onboarding new clients and managing the overall retention, renewals, and growth of their accounts.

Key Responsibilities:

• Collaborate with the DACH-based Account Executive in the final stages of the sales process
• Participate in discovery and handover calls to ensure a seamless transition from sales to account management
• Take full responsibility for daily account management after onboarding
• Ensure customer satisfaction and long-term value realization
• Lead renewal discussions and commercial negotiations
• Identify and implement expansion opportunities within existing accounts
• Ensure high retention and strong net revenue retention (70% renewals / 30% expansion)
• Focus on mid-market companies (average account value: €20,000-€50,000)

Job Requirements:

• At least 4 years of experience in account management or customer success
• Fluent in German and English
• Strong commercial sense and ability to build credibility with stakeholders at all levels
• Experience in mid-sized to large organizations and navigating complex buying structures
• Previous experience as an entrepreneur or in sales within corporate training or SaaS industries (preferred)

Perks and Benefits:

• Competitive salary of €90,000-€105,000 per year
• Fully remote position within the CET ± 1 hour time zone
• Annual team gathering in a European city
• Sustainability-focused company that compensates CO₂ emissions for all business travel
• Opportunity to join a rapidly growing company and play a key role in its expansion

To find out more or apply for this role, please use the following link: Apply here