Hi StartupNetworks community! I’m Lorraine, CEO and Founder of Looviin.

I bring over 10 years of experience driving product and growth strategies across global fintech and tech organizations, including Mastercard, Wise, and the women’s entrepreneurship network MET Community in LATAM. Throughout my career, I have focused on scaling inclusive financial products, optimizing user experiences, and mentoring founders through MVP development and high-impact fundraising narratives.

Today, I lead Looviin, an AI-driven fintech infrastructure restoring financial freedom to underserved subprime communities and gig-economy workers across Latin America. Delivered 100% through empathetic WhatsApp conversations—bypassing complex apps and traditional bureaucracy—we empower excluded populations to restructure debt and unlock fresh credit opportunities. Having validated our model 100% bootstrapped with strong unit economics (6% Loss Rate and 2.04x DSCR), we are turning credit recovery into a human, accessible, and high-impact path to financial mobility.

Edited August 25Aug 25 by Lorraine Sandoval

Hi Lorraine and welcome to Startup Networks!

Your experience at Mastercard and Wise is impressive...

Looking forward to following Looviin and seeing where you take it. Good luck! 🙌

Welcome to the community Lorraine! Really interesting to see you taking a WhatsApp-first approach, especially for people who may already find traditional financial services difficult to navigate.

I’d be curious to hear how you’ve found the balance between AI and the human side of those conversations. Has there been anything from the early customer interactions that surprised you or changed how you’re building Looviin?